Bug fixes. We resolve performance issues, tune misconfigured features and add-ons, and address system updates to ensure a spotless Salesforce experience.
Admin support. We act as your in-house Salesforce administrators to support your organization's growth on the Salesforce platform.
User support. We handle day-to-day user issues and provide system configurations on user demand to faciliate their work with Salesforce CRM.
User and admin training. We deliver user training and training resources on default and custom Salesforce functionality.
48 hour response time. We'll respond to your support request within 48 hours. Responses will include confirmation that the request has been received and an estimated timeline and a number of hours to complete, but does not guarantee a final solution within 48 hours.